Return Policy
We believe that in order to have the best possible experience, our customers should be 100% satisfied with their purchase.
So, if you're not happy with your purchase for any reason, just go through our easy self-service return process.
All returns must meet our guidelines, please review our full Return Policy carefully.
Products must be returned within 14 days of delivery.
Returned products must be in brand new condition.
Returned products must have all the origianl labels attached and be in their original packaging.
14 Days Return Policy |
For the first 14 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. Returned or exchanged products must be in brand new condition and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards. Simply follow these easy steps for a full refund:
e-Station S.r.l. Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from the refund or credit. The return shipping cost (the cost to send an item back to us) is not refundable. IMPORTANT: If you are outside EU, please mark the item as "VENDOR RETURN" to avoid duties and customs. How will the money be refunded? |
Warranty
There is a two years manufacturer’s warranty from date of original purchase date.
2 Years Warranty |
Customer must submit an RMA form and obtain an RMA number before shipping product back. If product tests non-defective or damaged by human error then customer is responsible for all shipping costs for return to e-Station Store and back. If defective, e-Station Store will return, at our cost, a replacement new product. The two years warranty does not cover Abuse or Normal wear. |